Service Smarts Workshop

14 Nov 2018
9:00am - 12:30pm EST

This new half-day workshop utilizes the latest methodologies and service techniques to prepare individuals with the skills and thought processes to create memorable service experiences. Engaging and interactive, this progressive workshop combines dynamic learning formats including videos, games, exercises and real life simulations. Utilizing emotional intelligence, service professionals will leave the workshop with the tools and skills to become service concierges.

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Or paste this link in your browser's address bar: http://www.otec.org/Training-Solutions-Overview/public-sessions-fall-workshops-2017.aspx

14 Nov 2018
9:00am - 12:30pm EST

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  • 21 Four Seasons Place, Suite 300, Toronto, ON M9B 6J8
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