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Manager, Marketing, Digital Services and Communications

    Manager, Marketing, Digital Services and Communications

      Featured Job
    • TIAO - Tourism Industry Association of Ontario

    • Position Purpose 

      The Manager of Marketing, Digital Services & Communications plays a pivotal role in strengthening TIAO’s brand, amplifying its advocacy and industry leadership, and ensuring Ontario’s tourism sector is informed, engaged, and inspired.  Through integrated digital strategy, compelling storytelling, accessible communications, and consistent visual identity, this role connects TIAO’s policy work, membership services, partnerships, and events into a cohesive, high-impact narrative. 

      Beyond elevating visibility and engagement, the Manager directly supports TIAO’s revenue growth by executing marketing strategies that increase membership acquisition and retention, drive event registrations, enhance sponsorship visibility, and promote new programs and services. By aligning digital insights, targeted outreach, and data-driven campaigns with organizational goals, the Manager converts audience engagement into measurable business outcomes. 

      This role is essential to positioning TIAO as a trusted provincial voice and a catalyst for collaboration, industry growth, and strategic alignment across Ontario’s tourism ecosystem. 

    • Hybrid Position: Office location - 207 Queen's Quay West, Suite 405, Toronto, ON M5J 1A7
    • 01 Dec 2025
    • 09 Jan 2026

    • Please email CV | resume to cgreenwood@tiaontario.ca

       

       

       

       

    • Full-Time
    • Manager
    • https://www.tiaontario.ca/job

    Reports to: Vice-President, Operations & Partnerships, cross-support to Senior Manager Public Affairs 
    Direct Reports: Project-based supervision of interns, contractors, vendors 

    TIAO is seeking a creative, strategic, and digitally savvy communications leader who can elevate our brand, strengthen industry engagement, and support the growth of Ontario’s tourism sector. This role blends digital strategy, storytelling, marketing, design, and stakeholder engagement — and plays a major role in supporting membership growth, event success, sponsorship visibility, and our province-wide advocacy.

     Position Summary 

    The Manager of Marketing, Digital Services & Communications leads TIAO’s multi-channel communication efforts, digital presence, brand development, and media engagement. Working closely with the VP, Operations and Partnerships and the Senior Manager, Public Affairs the Manager delivers timely, high-quality, and accessible communications that inform and activate Ontario’s tourism industry. 

     This role integrates marketing strategy, digital content development, website and social management, graphic design, member-engagement campaigns, and support for advocacy communications. It is central to ensuring TIAO’s voice is consistent, compelling, inclusive, and positioned for influence across the province. 

    This role integrates marketing strategy, digital content development, website and social management, graphic design, member-engagement campaigns, and support for advocacy communications. It is central to ensuring TIAO’s voice is consistent, compelling, inclusive, and positioned for influence across the province. 

     What You’ll Do 

    • Lead social media, newsletters, website updates, and digital campaigns 

    • Create compelling graphics, videos, reports, and branded assets 

    • Support revenue growth through marketing for memberships, events, and sponsorship 

    • Manage and optimize TIAO’s website(s) 

    • Draft newsletters, email campaigns, updates, and key communications 

    • Support media relations and press outreach 

    • Elevate brand consistency and digital engagement 

     

    What You Bring 

    • Experience in marketing, digital communications, or multimedia 

    • Strong writing, editing, visual design, and storytelling skills 

    • Proficiency in Adobe Creative Cloud 

    • Experience with content management systems (WordPress, SilkStart) 

    • Ability to manage multiple deadlines in a fast-paced environment 

    • Knowledge of Ontario’s tourism sector an asset 

     

    Why Join TIAO? 

    • Mission-driven work supporting tourism businesses and communities 

    • High impact across government, industry, and media 

    • Dynamic, creative role with strong growth opportunities  

    • Collaborative, supportive team culture 

    Salary Range:  $60 000 - $70 000 per annum

     
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    Employer

    TIAO - Tourism Industry Association of Ontario

    The voice of Ontario's tourism industry.



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