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Event Details

Join us for the tourism industry event of the year—because tourism counts.

Join us for OTS21 - whether in person or virtual - we are excited to share that we will be hosting, as many *fully vaccinated people as safe to do so at this year's summit at the award-winning 4 Diamond Brookstreet Hotel in Ottawa.

We will be welcoming tourism professionals from around the province to gather, share, and collaborate as we rebuild Ontario's tourism industry. This year's summit is about RESPECT, COLLABORATION and REBUILDING our future. Join us as we recognize all the innovation, re-embrace the foundation and collaborate together - Google, Deloitte, Canadian Live Music Association, Global Payments are just some highlights of speakers lined up for this year's event.

If you or part of your team would like to join virtually - this option is also available. This year the Summit is back to normal programming with full day but interactive for the in person and virtual audience to network together. Whatever you choose, we are ready - Come.....Join us..... Together.

*TIAO will now require in-person Summit attendees to be fully vaccinated (2 doses plus 14 days)unless they have a medical exemption.

This new requirement in compliance with provincial proof of vaccination regulations for indoor conference, meeting, and event spaces, effective September 22, 2021. In-person attendees will be required to present their digital COVID-19 vaccination certificate (not the vaccine receipt) along with photo ID at Summit premises. The digital COVID-19 vaccination certificate contains a unique QR code that displays your vaccination status when scanned—these will be issued by the Government of Ontario for use from October 22 onwards, in time for Summit. Digital COVID-19 vaccination certificates in paper format or on a mobile device will be accepted. COVID-19 vaccine receipts and negative COVID-19 tests will not be accepted. 


PRESENTING PARTNER


Cancellation Policy

We are following all Public Health & Hygiene Protocols at the Brookstreet Hotel in Ottawa for OTS21. However, should you feel the need to change your mind and cancel your in person ticket. Please be advised that we will be refunding you the difference between the price paid and the Virtual Ticket price of $250.00 plus hst. You will still be able to attend the conference virtually. If you have any questions or concerns, please contact us at info@tiaontario.ca.

 

DAY 1 - OCTOBER 26

 

In-Person & Virtual Participation

 

KEYNOTE SPEAKERS

Tourism New Zealand - Controversial Decisions, Conservative Approach, Purposeful Strategy

Featuring Sarah Handley, General Manager, Tourism New Zealand

 

Global Payments - Everything Stopped - Now What?  How can we Position ourselves moving forward?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Featuring Chris Baron, Senior Vice President, Sales & Marketing - Global Payments

 

Deloitte Inc. - Special Report Release - Gender Balance & DEI within Tourism

Featuring Leslie Peterson, Deloitte National Leader, Transportation, Hospitality & Services & Lorrie King, Partner, Deloitte Private Audit & Advisory

 

COLLABORATION

Tourism Kingston - Purposeful community  strategy

Featuring  Megan Knott, Executive Director - Tourism Kingston, Alison Migneault, Director of Sales & Marketing, Tourism Kingston, Dr. Kieran Moore, Mayor Brian Patterson         

 

Case Study:  BMVA - Agora, the path of light - that supported a village 

Presenter(s):  Andrew Siegwart, President - Blue Mountain Village Association, Patti Kendall - Director of Sales & Marketing, BMVA

 

Panel Discussion: An Alternate/Additional Revenue Source     

Moderator:  Jennifer Mason, Founder, New Heights  

Panelist(s):  Sean Webster, Canopy Growth

 

RESPECT

Panel Discussion: Finding the Common Narrative to Leverage Impact  

Moderator:  Chris Bloore, President & CEO – TIAO

 

Contact Tracing - Taking the pressure off the owner - while giving back to the Industry 

 

 

 

 

 

 

 

 

 

 

Presenter(s):  Asif Khan, President - Groundlevel Insights               

 

REBUILDING

The NHL FaceOff:  A Country's Passion, Being under the spotlight - Leading the Way     

 

NAVIGATOR - Mike Van Soelen, Principal      

 

Canadian Live Music Association - Live on Stage when the Stage is dark 

Presenter(s):  Erin Benjamin, President & CEO - CLMA       

                                                                                      


DAY TWO - OCTOBER 27

 

In-Person & Virtual Participation

KEYNOTE SPEAKERS

Google - Does Google Really have a Crystal Ball? - Make informed travel decisions with Confidence

Featuring Jon Bromstein, Head of Industry Public Sector at Google

 

Destination Ontario

Featuring Lisa LaVecchia - President & CEO

 

Quell - The Future of Hospitality...Setting Seats at the Table

 

 

 

 

 

 

 

 

 

 

 

 

 

Featuring Trevor Liu, Co-Founder, Quell

 

COLLABORATION

Revealing the Richness of Your Region - It's not all about Food 

Presenter(s):  Rebecca Mackenzie, President & CEO, Culinary Tourism Alliance & Agatha Podgorski, Director, Communications, Culinary Tourism Alliance        

 

Preparing our Consumers for Travel - Vaccine Passports, Border Crossings, Travel        

 

GAME ON British Columbia                                                           

 

 

 

 

 

 

 

 

 

Moderator & Presenter:  Angela Nagy, President of Sustainable 2030

 

RESPECT

Showcasing our Region to New Canadiens               

Presenter(s):  Isabelle deBruyn, SEO-ONT  

 

REBUILDING

Regenerative Tourism - Telling the Story of your Region       

Presenter(s):  Dianne Dredge, Owner - The Tourism CoLab, Australia    

 

Battle for Talent - Girding our Industry while under Attack               

Presenter(s):  Adam Morrison, President & CEO - OTEC 

 

Labour Force Solutions for Ontario's East - both South & North   

 

Labour Force Solutions for Ontario's West - both South & North  

 

We are Ready?  Are you Ready?  - Looking at the latest consumer sentiment results       

Presenter(s):  David Colletto, ABACUS            

 

 

The OTS21 speakers will be updated regularly leading up to the event. Please keep checking our social media outlets for updates.

Accommodation

OTS21 in-person delegates can receive a preferred rate at Brookstreet Hotel. This special conference rate is available pre and post OTS21 to ensure you can extend your time to enjoy the beautiful city of Ottawa and surrounding areas.

Book reservation directly through the reservation team

Book Reservation Online

Register

Ticket Name Sale Ends Price Quantity
REGULAR – Includes Lifetime Achievement Lunch & Awards Gala) * In person numbers are limited due to COVID-19 protocols, upon reaching capacity - we will begin a waiting list to contact in the event we are able to host larger gatherings as we near October 2021.* 26 Oct 2021 $645.00
Virtual - up to 5 attendees 26 Oct 2021 $250.00
Virtual - small business - up to 5 attendees 26 Oct 2021 $100.00
Virtual: Support Local Experience - Celebrate the Ontario Tourism Awards Gala with us and have a Feasting Board for two delivered to you from a local Feast On® restaurant, just in time for the Gala festivities to begin! Your ticket includes your choice of two made-in-Ontario alcoholic or non-alcoholic beverages and Smart Serve accredited delivery. 12 Oct 2021 $115.00
Student (TUESDAY only) – Includes Lifetime Achievement Award Lunch & Networking Welcome Reception 26 Oct 2021 $179.00
Student (WEDNESDAY only) 26 Oct 2021 $129.00
Student - Virtual - up to 5 attendees 26 Oct 2021 $229.00
Lifetime Achievement Award Lunch ONLY
23 Sep 2021
$79.00
Sale Ended
Tourism Awards of Excellence Gala ONLY
23 Sep 2021
$129.00
Sale Ended
EARLY BIRD – In-Person - Includes Lifetime Achievement Lunch & Awards Gala. * In person numbers are limited due to COVID-19 protocols, upon reaching capacity - we will begin a waiting list to contact in the event we are able to host larger gatherings as we near October 2021.*
08 Aug 2021
$425.00
Sale Ended
ADVANCED –(Includes Lifetime Achievement Lunch & Awards Gala) * In person numbers are limited due to COVID-19 protocols, upon reaching capacity - we will begin a waiting list to contact in the event we are able to host larger gatherings as we near October 2021.*
12 Sep 2021
$475.00
Sale Ended
GROUP RATE - Minimum 3 full registations, 1st registration must be at full rate. (Group rates only applicable during Early Bird sale time frame) * In person numbers are limited due to COVID-19 protocols, upon reaching capacity - we will begin a waiting list to contact in the event we are able to host larger gatherings as we near October 2021.*
08 Aug 2021
$395.00
Sale Ended
Ticket Name Sale Ends Price Quantity
REGULAR - Virtual - up to 5 attendees 25 Oct 2021 $250.00
REGULAR - Virtual - individual 25 Oct 2021 $55.00
STUDENT (19+) - Virtual - up to 5 attendees 25 Oct 2021 $125.00
STUDENT (19+) - Virtual - individual 25 Oct 2021 $20.00
ADVANCE - Virtual - up to 5 attendees
12 Sep 2021
$220.00
Sale Ended
ADVANCE - Virtual - individual
12 Sep 2021
$50.00
Sale Ended
EARLY BIRD - Virtual - up to 5 attendees
08 Aug 2021
$200.00
Sale Ended
EARLY BIRD - Virtual - individual
08 Aug 2021
$45.00
Sale Ended

26 Oct 2021 @ 7:00am EDT
27 Oct 2021 @ 10:00pm EDT

  • 525 Legget Dr, Kanata, ON K2K 2W2
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