Service Excellence: Designated Trainer Program Workshop

16 Oct 2018 @ 9:00am EDT
18 Oct 2018 @ 4:00pm EDT

If your organization trains more than 50 employees per year, then consider delivering OTEC’s flagship “Customer Service Excellence” program in-house. Your trainers will gain a solid understanding of adult learning basics and will discover how to create a learner-centric environment. Your organization will benefit through increased employee participation, theory retention and support in your efforts to create a ‘service culture’.

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Or paste this link in your browser's address bar: http://www.otec.org/Training-Solutions-Overview/public-sessions-fall-workshops-2017.aspx

16 Oct 2018 @ 9:00am EDT
18 Oct 2018 @ 4:00pm EDT

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  • 21 Four Seasons Place, Suite 300, Toronto, ON M9B 6J8
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