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2021 Diversity, equity and inclusion in hospitality and tourism survey

The hospitality and tourism sector in Canada has made significant progress over the past few years in advancing diversity, equity, and inclusion (DE&I) in the workforce. But, there’s still room for improvement.

Based on insights and opinions shared from key stakeholders within the sector, Deloitte will be developing a deep dive article exploring the viewpoints and attitudes on DE&I throughout the hospitality and tourism industry in this country. The objective is to open up a dialogue on how to improve DE&I outcomes moving forward. Our aim is to capture a range of diverse perspectives, covering staff, travellers, safety, new offerings, innovation, indigenous perspectives, accessibility, and more. 

ASK: Given the significant role your organization plays in the Canadian hospitality and tourism sector, we’d like to invite you to participate in a short (five-minute) survey as part of our research into this important topic. Response will remain anonymous. We’ll anonymize and synthesize all the data we collect to develop a qualitative research paper.

You are welcome to share this survey with others in your organization, or even with peers at other hospitality and tourism organizations. 

Your perspectives will help paint a clearer picture of the current industry and its potential for tomorrow. I’d like to thank you in advance for your participation and valuable time. If you have any questions, please feel free to contact me.


Link to survey



Leslie Peterson

Deloitte National THS Leader